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IT Services & Support

We specialize in making things work in a small office or home office environment. From consultation to deployment – we can assist in simplifying or improving your technology needs.

 

 

 

 

IT Services & Support

We specialize in making things work in a small office or home office environment. From consultation to deployment – we can assist in simplifying or improving your technology needs.

Consultation

Custom App Development

Data Backup & Recovery

Laptop / Desktop Repair

Network Design

System Upgrades

Virus and Malware Removal

Web Design

We Take The Headache Out Of Your Systems So You Can Focus On Your Business

We specialize in making things work in a small office or home office environment. From consultation to deployment – we can assist in simplifying or improving your technology needs.
Get Started

Consultation

If you are wanting to develop, expand, refine, or improve certain technological aspects within your small office or home office, we can assist you in your decision making. Contact us to see if we can be of service.

Starting From Scratch
Are you considering your tech needs for a new business and feeling overwhelmed? There is no need to feel overwhelmed. We will assess your needs and provide you with our experienced feedback.
Expanding Services

Do you need your printer to be accessible by more than one person or more than one device in your household or office? Are you unsure how to leverage your existing tech to accommodate a larger audience? Contact us.

Just Need Help?

No matter what your tech needs are – we will help. We won’t know what you need until you contact us.

Custom App Development

We have developed custom business applications from basic script automation to data collection, inventory, and purchase order systems. Contact us for a free consultation to see if we can help your business simplify or automate your workflow.  

What Are Your Pain Points?

Do you repeatedly perform manual tasks? Can these be automated?. Sometimes we can automate them and sometimes we can’t.

Data Collection

All purposeful business data is derived from accurate data. How that data is collected is dependent on the systems implemented by the business. Is your business solution too complex? Maybe we can implement a more simplified solution?

Reports

Data wouldn’t be meaningful without reports. If we develop the app, we can provide the necessary reports.

Data Backup & Recovery

Depending on how your hard drive failed, we might be able to recover some data. It might be worth a try. We can always help you establish automated backup procedures so you never have to worry about losing data due to a failed hard drive.

What is backup?
Backup and recovery describe the process of creating and storing copies of data that can be used to protect you against data loss. Whether you are residential or business, you need a backup solution.
What is data recovery?
Recovery from a backup typically involves restoring the data to the original location, or to an alternate location where it can be used in place of the lost or damaged data.
What solution should I use?
There are many backup solutions available that can be implemented fairly inexpensively. The point is – you should be using one. Offsite backups are also something that needs to be considered.

IoT – Internet of Things

Are you interested in home automation? We have vast experience in implementing various IoT solutions using off the shelf hardware. There are a lot of options available. We can explain the pros and cons of different systems. Note while some implementations can be fairly simple, we will not do the actual electric work if needed as we are not licensed electricians. Electrical work is not always needed.  

What is IoT?

The Internet of Things (IoT) describes the network of physical objects—“things”—that are embedded with sensors, software, and other technologies for the purpose of connecting and exchanging data with other devices and systems over the internet.

How does it work?

An IoT system consists of sensors/devices which “talk” to the cloud through some kind of connectivity. Once the data gets to the cloud, software processes it and then might decide to perform an action, such as sending an alert or automatically adjusting the sensors/devices without the need for the user.

Why do I need this?

The simple answer – you don’t. However, there are some pretty cool use cases. We have installed systems to automate lighting to turn off when nobody is in the room or turn on while on vacation. We have also installed systems to notify if a door or window is open, or motion detected, and even to turn off a pond waterfall if it spills out.

Laptop / Desktop Repair

Our technicians have over 20 years of experience in troubleshooting workstations – laptop or desktop. We will diagnose system issues and make our recommendations accordingly. You will have full decision making in how we proceed.

Should I repair my laptop?
Consumer Reports says spending money to repair a laptop five years old or older isn’t worth it. Laptops three or four years old are a toss-up. Anything under two years is generally worth repairing.
Should I repair my desktop?
A repair will almost always be cheaper than a replacement computer, but if the repair is looking to cost 50-70% of the cost of a replacement then you should always consider the age/condition of the machine before making a decision. And please – always get a free quote before deciding to skip a repair.
Can you repair your own system?
There are modern systems that are very difficult to open and repair. If you can’t see any screws, you’re in for a tough time.

Network Design

We can help you with your small office or home office LAN design and implementation. When needed, we consult with Cisco certified engineers for more complex needs.  

What is a LAN?

A LAN (Local Area Network) is a network located on one site, where all the computers and peripherals are geographically close to each other. A router is needed.

Need better WiFi?

Knowing the ins and outs of your home wireless network can be a challenge. After all, you have dozens of devices, each connected to your network on either the 2.4GHz or 5GHz band. Some of them may be streaming or gaming while others are turned off. Maybe friends or relatives are visiting that are using your WiFi. Your home network can become cluttered and overwhelmed, leading to slower Internet.

Is network design important?

Network design involves tailoring the network protocols and software for your needs, your computers, and your employees. Good network design will enable communication between other systems and peripherals and allow for growth.

System Upgrades

Does your desktop or laptop need an upgrade? We can assist in anything from diagnosing system needs, researching compatible components, and component installations.

What is a system upgrade?
An upgrade is generally a replacement of hardware, software or firmware with a newer or better version, in order to bring the system up to date
How does an update differ from an upgrade?
A software update includes bug fixes and other operating system or software application improvements that can include important security patches. This is important.
What is more cost effective?
If you want to upgrade your CPU or motherboard we recommend first, you check the prices of new and used computers. Replacing the entire computer is often a more cost-efficient upgrade in the long run. Upgrading sound, video, or network can often be done with the purchase of add-on cards and can be done at a lower cost.

Virus and Malware Removal

We believe the best approach to resolving virus or malware infections is to completely wipe the hard drive. However, we can attempt to remove the infection before deciding on the next steps. 

Do I have a virus?

It’s not always obvious when your computer is infected. Some of the warning signs indicating that your PC or laptop might have a virus, Trojan, worm, or some other kind of malware are:

  • A very slow-running computer
  • Pop-up messages that appear out of nowhere and are hard to remove
  • Unrecognized computer programs launching on their own.
What is virus removal?

A virus removal is the process of manually or automatically deleting or disinfecting a computer virus, malware or other malicious program on a computing device. The process is applied to protect a computer from possible data corruption, loss, or system inaccessibility.

What can I do to safeguard my system?
  • Keep your computer and software updated
  • Use a non-administrator account whenever possible
  • Think twice before clicking links or downloading anything
  • Be careful about opening email attachments or images
  • Don’t trust pop-up windows that ask you to download software
  • Limit your file-sharing
  • Use antivirus software

 

Web Design

Do you need a website? We tend to favor WordPress as our content management system however we are also experienced with Drupal. We have built eCommerce solutions with both physical and digital products as well as subscription sites. See examples.

Does your business need an online presence?
It is absolutely essential for your business to have an online presence. Whether it’s a website, an e-commerce platform, a social media page, or a combination of all three, getting your company online will reap major benefits.
Is it important to update my website?
Don’t let updating your website go to the bottom of the to-do list. It is an easy way to keep clients coming and allows new clients to find you and see how your business can help them. Plus there are can be security reasons to keep things updated.
Do I really need a CMS?
All methods of website design and development have their pros and cons and maybe more suitable than another depending on your needs. For websites both large and small, you really can’t go wrong using a CMS, as they enable you to easily make changes or grow your website with ease as needed.

LEGAL

Our Disclaimer

Jon’s Tech Solutions is an independent provider of tech support services for software, hardware, and peripherals. We have experience with products from a wide variety of third-party companies. Jon’s Tech Solutions has no affiliation with any of these third-party companies unless such relationship is expressly specified. For permitted use and specific warranties associated with the software, hardware, and peripherals, please contact the relevant third party. Jon’s Tech Solutions is not responsible for third party Content provided on or through the site and you bear all risks associated with the use of such third party Content, products and services. Jon’s Tech Solutions support staff are experienced but do not necessarily hold any certifications from any third party unless expressly specified.

Jon’s Tech Solutions also cannot be held responsible for any consequential, punitive, special, or indirect damages incurred by you following the use of our service or following the use of any third-party product for which we provide support. However, if you are dissatisfied with our services, you are eligible for secure in part or full as governed by our refund policy & terms and conditions.

TESTIMONIALS

What People Are Saying

I have worked with Jon at Jon’s Tech Solutions for roughly 9 years. He took the time to understand our business and that is why we rely on Jon for all of our technological needs. He has helped us with remote support of our computers, advised us on new computer purchases, and built and maintains our website. We have referred Jon and his company to others and have never once received any negative feedback as a result.

Ernie Perea | CEO ShowdownLLC

Showdown LLC

A large part of our business relies on our online presence. Since 2010, Jon’s Tech has been there with us to help with everything from website development to infrastructure consultation to even video editing when we needed extra help. We have been through a few website refreshes and each time Jon has delivered. We even asked if they could design us a logo and Jon came through with a logo we love. Jon at Jon’s tech is considered an unofficial team member.

CEO MMAVidcast

MMAVidcast.com

JTS has developed a number of custom applications that enable us to track specific areas of production from our shop floor to delivery. Some of the solutions include custom development using FileMaker Pro and Drupal. The nice part is that these technologies allow us access from any device and at a much more reasonable cost than larger developers.  In addition, they built our website using WordPress. A+

Director System Applications

Southwest Offset Printing

I have worked with Jon for several years now. He designed my website for my event decor business and was able to fix my computer. I am nowhere near computer savvy and Jon is always very patient with me when working on my website and/or computer. He is reliable and does a great job of explaining technical jargon. He also stays up-to-date on the latest tech trends. I am very happy that I found someone who is knowledgeable and personable for my tech needs!

Isabel Gonzalez

Dream Decor

We're Here To Help!

Location

Physically serving So Cal
Remote Support Everywhere

Hours

We don't have set hours
so we can work with yours.

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